In addition to providing leading products and solutions, Ward-Boland Associates continues to support its customers with part replacements and ongoing service and maintenance. We maintain an extensive warehouse with replacement parts and materials for our most popular products and have an expert support staff that is able to evaluate and assess your equipment.
Together, our Parts and Service Managers combine for over 55 years of experience working with Ward-Boland’s customer base. With their expertise and our parts inventory, we ensure that your systems are both well-equipped and well-maintained. We offer a full portfolio of preventive and ongoing services, including technical support, start-up services, thermal equipment upgrades, and warranty coverage with factory certified support.
We keep our most frequently requested parts in-stock and ready for pick-up. We work with our dedicated manufacturers to ensure that we have the correct parts and materials for each product they provide. Our warehouse keeps a consistent stock of the following items.
- Liebert motors, refrigeration circuit parts, humidifier parts, electronic components, and upgrade kits;
- Greenheck fan motors, fan wheels, props, and controls;
- Nortec cylinders, valves, steam hoses, and electronics;
- Enviro-Tec motors, heaters, and controls;
- Federal Pumps motors, components parts, and exact replacement pumps;
- Redd-i replacement heater components.
Service & Support
We provide essential services for the products and solutions that we provide, allowing customers to select a service tier and pricing model that works best for their business. Our experienced service team can help to identify your needs and recommend specific services and upgrades. We offer the following service and support options to our customers.
- Preventive maintenance for Liebert, Greenheck, Nortec, and Honeywell products.
- Part replacements on an as-needed basis.
- Tiered service levels including basic, essential, and preferred to suit your specific needs.
- Installed thermal upgrades, including Liebert iCOM Control upgrades, Liebert Optimized Aisle service, Liebert iCOM networking service, EC fan upgrades, and VFD upgrades